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  • HOME
  • ABOUT US
  • SPECIALTIES
    • Depression
    • Bipolar Disorder
    • Anxiety
    • PMS/PMDD
    • Postpartum
    • ADHD
    • PTSD
    • Vitamin Lab
    • Weight Loss
    • Emotional Support Animal
    • Wellness Retreats
  • FOR PATIENTS
    • YOUR FIRST VISIT
    • PAYMENT & INSURANCE INFO
    • FAQS
  • RESOURCES
    • NAMI
    • NIMH
    • SAMHSA
    • APA
    • 988 24/7 Crisis Line
    • MHA
    • AFSP
    • ADAA
    • DBSA
  • ONLINE COURSES
  • Blog
  • CLIENT WAITING ROOM
  • CONTACT US

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Privacy Policy | Terms and Conditions

 

Privacy Policy | Terms and Conditions

Last Updated: February 4, 2026

1. Introduction

Mind Body Connection Health and Wellness and its subsidiaries (collectively, “Mind Body Connection Health and Wellness,” “we,” or “us”) owns and operates websites (the “Website”) located at www.mindbodyconnectionhealthandwellness.com and may have previously, now, or in the future. Your access and use of the Platform, any part thereof, or anything associated therewith, including its content (“Content”), any products or services provided through the Platform or otherwise by Mind Body Connection Health and Wellness, and any affiliated website, software, or application owned or operated by Mind Body Connection Health and Wellness (collectively, including the Platform and the Content, the “Service”) are subject to this Privacy Policy unless specifically stated otherwise. Capitalized terms not otherwise defined in this Privacy Policy have the same meaning as set forth in the Mind Body Connection Health and Wellness Terms and Conditions (“Terms and Conditions”).

We are committed to respecting the privacy of users of the Service. We created this Privacy Policy (“Privacy Policy”) to tell you how Mind Body Connection Health and Wellness collects, uses, and discloses information in order to provide you with the Service.

Service Areas / Applicable State Law Notice: Mind Body Connection Health and Wellness provides services and/or operates in North Carolina (NC), Arizona (AZ), New Mexico (NM), Hawaii (HI), Wyoming (WY), Nebraska (NE), Delaware (DE), and Nevada (NV). This Privacy Policy is intended to align with applicable privacy, data security, and breach-notification obligations in those states, where they apply. (Arizona Legislature)

By creating, registering, or logging into an account through the Service, or otherwise accessing or using the Service, you are acknowledging the most recent version of this Privacy Policy. We will update this Privacy Policy when necessary to reflect material changes in the Service or how we use personal information, and as required by applicable law. If we make any changes to our Privacy Policy, we will post the revised Privacy Policy and update the “Last Updated” date at the top of the Privacy Policy. If we make material changes to this Privacy Policy, we will provide notice or obtain consent regarding such changes as may be required by law.

If you are using the Service on behalf of an individual other than yourself, you represent that you are authorized by such an individual to act on such individual’s behalf and that such individual acknowledges the practices and policies outlined in this Privacy Policy.

Limitations on Use by Minors

The Service is generally intended for use by individuals who are at least eighteen (18) years of age or such older age as may be required by applicable state laws in the jurisdiction in which an individual utilizes the Service. Individuals who are between the ages of thirteen (13) and eighteen (18) (or such older age of majority) may use the Service for the sole purpose of obtaining a psychiatric evaluation and treatment if a parent or legal guardian provides consent to such use in accordance with the requirements set forth in our Terms and Conditions and the Service. The Service is not designed or intended to attract, and is not directed to, children under thirteen (13) years of age. If we obtain actual knowledge that we have collected personal information through the Platform from a person under thirteen (13) years of age, we will use reasonable efforts to refrain from further using such personal information or maintaining it in retrievable form.

Furthermore, if you are under sixteen (16) years of age, then you (or your parent or legal guardian if you are under age 13) may at any time request that we remove content or information about you that is posted on the Platform. Please submit any such request (“Request for Removal of Minor Information”) to:

By email: support@mindbodyconnectionhealthandwellness.com, with a subject line of “Removal of Minor Information”

For each Request for Removal of Minor Information, please state “Removal of Minor Information” in the subject line and clearly include: (1) the nature of the request, (2) what you want removed, (3) where it appears (URL), and (4) your contact details and response preference (email or mail).

We will not accept any Request for Removal of Minor Information via telephone or facsimile. Mind Body Connection Health and Wellness is not responsible for failing to comply with any Request for Removal of Minor Information that is incomplete, incorrectly labeled, or incorrectly sent.

We may not be required to erase content in certain circumstances (e.g., where retention is required by law, where maintained as part of an electronic medical record on behalf of Providers, where posted by third parties, where anonymized, where request instructions are not followed, or where compensation was provided for the content).

Protected Information

When you set up an account with Mind Body Connection Health and Wellness, you are creating a direct customer relationship that enables you to access and/or utilize the functions of the Platform and the Service. As part of that relationship, you provide information to Mind Body Connection Health and Wellness (e.g., name, email, address, phone, transactional information), which we do not treat as “protected health information” or “medical information.”

However, when using certain components of the Service, you may provide health or medical information protected under applicable laws. Mind Body Connection Health and Wellness is not necessarily a “covered entity” under HIPAA. Depending on the relationship and context, certain partners (e.g., Medical Groups, Providers, Pharmacies, Labs) may be covered entities or business associates, and Mind Body Connection Health and Wellness may in some cases operate as a business associate for limited purposes. Any Protected Information will be used and disclosed only as permitted by applicable laws and any applicable Notice of Privacy Practices from your Medical Group/Provider.

Collection of Personal Information

The personal information we collect depends on how you interact with us, the services you use, and the choices you make.

We collect information from different sources and in various ways when you use our services, including: (1) information you provide directly, (2) information collected automatically, (3) information from third-party sources, and (4) data we infer or generate.

Information you provide directly

Examples include: contact information; demographic data; social plug-in details; payment information; content/files you upload; and communications you send to us.

Sensitive personal information

We may collect or process, where applicable and permitted by law: government ID, account access credentials, sensitive demographic data, contents of communications, biometric information for identity verification, health-related data, and information about sex life/sexual orientation.

Information we collect automatically

Examples include: IP address and device identifiers; device/browser settings; geolocation (depending on settings); usage data (pages visited, time on page, actions); and inferences (such as general location based on IP address).

Information from third-party sources

Examples include: social networks you choose to connect; co-branding/marketing partners; service providers; and publicly available sources.

You may decline to provide certain information and may use browser/OS controls to limit automatic collection. If you do, some services/features may not function fully.

Mind Body Connection Health and Wellness may provide management services to medical providers and certain pharmacies you access through the Service, and may store additional health information on their behalf as permitted.

Cookies, Mobile IDs, and Similar Technologies

We use cookies, web beacons, and similar technologies to operate our websites and online services and to help collect identifiers, device information, and usage data. These technologies may be used to store preferences, enable sign-in, analyze performance, combat fraud, and (where permitted) support advertising and measurement.

Controls are available through browser settings, mobile OS settings, and certain opt-out mechanisms described below.

Use of Personal Information

We use personal information to:

  • Provide and deliver the Service (including personalization and troubleshooting)
  • Operate our business (billing, accounting, security, fraud detection, compliance)
  • Improve and develop services and features
  • Provide customer support
  • Communicate service/administrative messages
  • Market and advertise where permitted and consistent with applicable law

We may combine data from different sources for these purposes. We do not use Protected Information for advertising or marketing. Where state law requires consent (especially for sensitive data), we implement consent-based processing as applicable. (protectthegoodlife.nebraska.gov)

We may de-identify information and use/share de-identified information as permitted by law.

Disclosure of Personal Information

Subject to the limitations in “Protected Information,” we may disclose personal information to:

  • Service providers (vendors/agents performing services for us)
  • Marketing/advertising partners (where permitted and consistent with law)
  • Payment processors and financial services partners
  • Affiliates (where needed to operate and provide services)
  • Medical Groups/Providers/Pharmacies/Labs to facilitate care and fulfillment
  • Parties involved in corporate transactions (mergers, acquisitions, etc.)
  • Law enforcement or regulators where required
  • Parties needed to protect security, safety, and legal rights

Third-party analytics and advertising providers may collect certain data through cookies and similar technologies. You can control cookies through your browser settings and use platform controls as described below.

NOTICE: Some state laws define “sale” of data broadly. Where applicable, Mind Body Connection Health and Wellness will honor legally required opt-out requests related to the “sale” of covered information.

Choice and Control of Personal Information

You can control personal information we hold about you in several ways, subject to verification and legal limitations:

Access, portability, correction, and deletion

You may request access to, correction of, portability of, or deletion of personal information by contacting us at support@mindbodyconnectionhealthandwellness.com. We may deny requests where permitted by law (e.g., inability to verify identity, legal retention obligations, protecting others’ rights).

Cookie and platform controls

  • Browser settings can delete/reject cookies (may affect site functionality).
  • Mobile OS settings can limit ad tracking and reset advertising IDs.
  • Many email clients can block automatic image downloads (which can limit web beacons).

Global Privacy Control

Some browsers/extensions support “Global Privacy Control” signals indicating opt-out preferences. Where applicable and recognized, we will make reasonable efforts to honor such signals.

Data Retention

We retain personal information as long as necessary to provide services, comply with law, resolve disputes, enforce agreements, and meet legitimate business needs. Retention varies by data type, sensitivity, and legal obligations.

Transactions

In connection with transactions, you may provide payment and order-related information. Payments are processed through third-party payment vendors. Their privacy/security practices are governed by their own policies.

Jurisdictional Issues

The Service is offered for use in the states listed in this Privacy Policy and is governed by applicable U.S. federal and NC/AZ/NM/HI/WY/NE/DE/NV laws, as applicable.

State-Specific Privacy & Data Security Disclosures (NC, AZ, NM, HI, WY, NE, DE, NV)

A. Data Breach Notification (NC, AZ, NM, HI, WY, plus NV as applicable)

If a security incident meets the legal definition of a “breach” involving covered personal information, we will provide notices as required by applicable law.

  • North Carolina (NC): NC’s Identity Theft Protection Act includes breach-notification requirements for certain personal identifying information. (NCDOJ)
  • Arizona (AZ): Arizona law includes breach-notification requirements and related reporting obligations in certain circumstances. (Arizona Legislature)
  • New Mexico (NM): New Mexico’s Data Breach Notification Act includes security safeguards and breach-notification requirements. (Justia)
  • Hawaii (HI): Hawaii law includes breach-notification requirements relating to certain personal information. (Justia)
  • Wyoming (WY): Wyoming law includes breach definitions and notification obligations related to personal identifying information. (Justia)

B. Consumer Privacy Rights (DE, NE, NV)

Depending on your state of residence and the nature of our processing, you may have rights under state consumer privacy laws.

  • Delaware (DE): Delaware’s consumer privacy framework (effective January 1, 2025) provides Delaware residents certain rights regarding personal data and controller obligations, subject to applicability and exemptions. (attorneygeneral.delaware.gov)
  • Nebraska (NE): Nebraska’s Data Privacy Act (effective January 1, 2025) provides Nebraska residents certain rights and assigns enforcement responsibility to the Nebraska Attorney General, subject to applicability and exemptions. (protectthegoodlife.nebraska.gov)
  • Nevada (NV): Nevada law requires certain website operators to provide an opt-out of certain “sales” of covered information, where applicable. (Nevada Legislature)

How to exercise your rights (DE/NE/NV): Email support@mindbodyconnectionhealthandwellness.com with the subject line “Privacy Request” and include your name, state of residence, the request type (access/correction/deletion/opt-out), and the email/phone associated with your account. We may need additional information to verify your identity and respond within the timelines required by applicable state law.

Miscellaneous

We strive to use reasonable physical, technical, and administrative measures to protect information. However, you must keep your account credentials secure and you are responsible for activity under your account. If you believe your account has been compromised, notify us immediately using the contact info below.

Mind Body Connection Health and Wellness may modify this Privacy Policy at any time. Changes will be effective as of the updated “Last Updated” date posted above.

Contact Us

Phone: 888-509-2113
Fax: 888-234-8102
Service Areas: Arizona, Nevada, New Mexico, North Carolina, Wyoming, Delaware, Nebraska, and Hawaii
Email: support@mindbodyconnectionhealthandwellness.com

Hours:

  • Monday: 7:00am–4:00pm
  • Tuesday: 7:00am–7:00pm
  • Wednesday: 8:00am–8:00pm
  • Thursday: 8:00am–8:00pm
  • Friday: 7:00am–2:00pm
  • Saturday–Sunday: Closed

Services:

  • Mental Health Services
  • Medication Management
  • Addiction Treatment
  • Weight Management
  • Integrative Mental Health

© 2026 Mind Body Connection Health and Wellness. All Rights Reserved.
Privacy Policy | Terms of Service | Accessibility Statement

PROVIDING WEIGHT LOSS COACHING IN ALL STATES WITH SUPPLEMENT RECOMMENDATION. FOR SERVICES REQUIRING PRESCRIPTION MEDICATION/MANAGEMENT WE ARE CURRENTLY SERVING STATes ARIZONA, delaware, Hawaii, Nebraska,New Mexico, Nevada,North Carolina, and wyoming. ONLINE DIGITAL CLASSES AVAILABLE IN ALL STATEs.



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